Privacy Policy & Terms and Conditions

Terms and Conditions

Effective Date: 28/03/26

Business Name:  Little Zebra Art

ABN: 57590353472

Website: www.littlezebraart.com.au

 

1. Overview These Terms and Conditions govern your use of this website and the purchase of products from Little Zebra Art. By accessing this website and/or purchasing products, you agree to be bound by these Terms.

 

2. Products

All products sold on this website are handmade art pieces and/or jewellery.

Due to the handmade nature:

• Each item may have slight variations in colour, size, or finish

• Images are for illustrative purposes only

• We make every effort to accurately display products, but cannot guarantee exact matches

 

3. Product Descriptions

We strive to ensure all product descriptions are accurate. This includes:

• Materials used (e.g. metals, gemstones, finishes)

• Dimensions and specifications You acknowledge that minor inaccuracies or variations may occur due to the handmade nature of items.

 

4. Orders By placing an order, you agree that:

• All information provided is accurate and complete 

You are authorised to use the payment method provided We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased If your order is cancelled, you will receive a full refund. 

 

5. Pricing & Payment

All prices are listed in AUD unless otherwise stated. We reserve the right to:

• Change prices at any time

• Correct pricing errors Payments are processed securely through third-party providers.

 

6. Shipping & Delivery

• Orders are processed within 7 business days unless otherwise stated

• Custom or made-to-order items may take longer 

• Delivery timeframes are estimates only We are not responsible for delays caused by: Postal services, Customs (for international orders)

• Risk of loss or damage passes to you upon delivery.

 

7. Returns & Refunds

Our refund policy complies with Australian Consumer Law.

• 7.1 Faulty or Incorrect Items You are entitled to a repair, replacement, or refund if an item:

  • Is faulty

  • Is not as described

  • Is significantly different from what was advertised

• 7.2 Change of Mind We do not accept returns for change of mind unless stated otherwise.

• 7.3 Custom or Personalised Items Custom or personalised items are non-refundable unless faulty.

• 7.4 Return Process To request a return, contact us at little_zebra_art@outlook.com within 14 days of receiving your order.

 

8. Intellectual Property

All content on this website, including artwork, images, designs, and text, is the property of Little Zebra Art. Purchases are for personal use only. You may not reproduce, resell, or distribute any artwork without written permission

 

9. Custom Orders & Commissions

For custom or commissioned work:

• Full or partial payment may be required upfront

• Once work has commenced, cancellations may not be permitted

• Minor variations from agreed designs may occur Unless otherwise agreed in writing, copyright remains with Little Zebra Art.

 

10. Jewellery Care & Disclaimer

We recommend proper care of jewellery items.

We are not responsible for damage caused by:

• Improper use or storage

• Exposure to water, chemicals, or perfumes

• Normal wear and tear Customers are responsible for checking material suitability (e.g. allergies).

 

11. Limitation of Liability

To the maximum extent permitted by law, Little Zebra Art is not liable for: Indirect or consequential losses, Loss of use, profits, or data Nothing in these Terms excludes your rights under Australian Consumer Law.

 

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

 

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting on the website.

 

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

 

15. Contact Information

If you have any questions, please contact:

Email: little_zebra_art@outlook.com