Shipping & Returns
Shipping Policy
Shipping & Delivery
-
Orders are processed within 7 business days unless otherwise stated
-
Custom or made-to-order items may take longer
-
Delivery timeframes are estimates only We are not responsible for delays caused by: Postal services, Customs (for international orders)
-
Risk of loss or damage passes to you upon delivery.
Return & Exchange Policy
Returns & Refunds
Our refund policy complies with Australian Consumer Law.
-
Faulty or Incorrect Items You are entitled to a repair, replacement, or refund if an item:
-
Is faulty
-
Is not as described
-
Is significantly different from what was advertised
-
-
Change of Mind We do not accept returns for change of mind unless stated otherwise.
-
Custom or Personalised Items Custom or personalised items are non-refundable unless faulty.
-
Return Process To request a return, contact us at little_zebra_art@outlook.com within 14 days of receiving your order.